Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients acheive the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

June 14, 2011

Very Satisfying Experience
"Finding an effective and straightforward loan consultant can be challenging. Eileen Horan is an extremely professional and ethical loan consultant. Prior to engaging Eileen, we spoke with several mortgage loan officers from various institutions. Although we qualified for refinancing with each one, we did not feel comfortable with their incomplete and often misleading information.
However, Eileen Horan gave us a very clear, complete and comprehensive picture of both the loan and process involved. Her honest and analytic approach helped us evaluate the alternatives. As a diligent professional, she was meticulous in answering questions and anticipating our concerns. Throughout the process, Eileen kept us well informed. Her responses were timely and helpful.
Eileen's personable demeanor, knowledgeable background, and diligent effort resulted in a very satisfying experience. We are very pleased with the results of her work."

- Sincerely,
P. and J. E.

Santa Cruz, CA | June 22, 2011

We appreciate your great work to help us complete this transaction. Your team did an outstanding job!

- ~T. R.
Carmel, CA | July 28, 2011

Hi Ken, ......having been here for a week I’m increasingly more grateful for your effort and expeditiousness in getting our loan underwritten. My only wish would be to have found you at the outset. We immensely appreciated the amount of time you spent working on the transaction; I thought visiting the home and helping to clean was over the top. I recognize the material nature of a home and the number of homes that change hands daily, but this acquisition has indeed changed my and our life in a way that is difficult to convey. Cheers to you and your group for doing outstanding work and many thanks again.

- ~N
Carmel, CA | August 01, 2011

- Jeff McMullen
Carmel, CA | November 08, 2012

11/24/2009

Very Personable and Professional
"Very personable and professional. Kept me totally up to date throughout the whole loan process. Always positive."

- A.M.S.
San Mateo, CA | February 13, 2012

5/05/2010

Very Responsive and Thorough
"Very responsive and was thorough in her instructions."

- D. C.
Pacifica, CA | February 14, 2012

06/21/2010

Did an Outstanding Job
"Eileen Horan was very professional and did an outstanding job. I would change nothing...Eileen Horan made the whole process very easy and painless."

- N.M.
South San Francisco, CA | February 14, 2012

07/23/2010

Honest
"Eileen handled all my needs in a timely manner and was honest about what could be done in certain situations."

- M.S.
San Mateo, CA | February 14, 2012

08/11/2010

Made Me Feel Important
"Eileen took her time and made sure I understood what was going on. She would return phone calls and emails on weekends and after working hours which was very appreciated. She made me feel important and with her hard work we were able to close early! She was great to work with."

- S. and P.G.
San Bruno, CA | February 14, 2012

03/17/2011

Knowledgeable
"Very attractive and knowledgeable loan officer."

- J.L.
San Mateo, CA | February 14, 2012

03/31/2011

Goes Out Of Her Way to Accommodate Her Clients
"I have worked with Eileen and found her very personable and professional. She goes out of her way to accommodate her client's needs. Her seminars on home buying cover everything a new home buyer would want to know from the local market to available lending options. Her energy is infectious and she surrounds herself with competent professional people."

- K.R.
Redwood City, CA | February 14, 2012

04/01/2011

Offers the Best Service
"I have had the pleasure of working with Eileen and her clients the past couple of years. Eileen offers the best service and knowledge that a mortgage broker can provide. Her clients respect her opinion and appreciate how well she takes care of them. Anyone who chooses Eileen will be in very good hands!"

- V.T.
Redwood City, CA | February 14, 2012

04/11/2011

Top Expert
"Eileen Horan is a top expert in our continually changing lending market. Her excellent communication and listening skills, ability to think outside the box and compassionate heart create the perfect mortgage broker for my clients. I highly recommend Eileen to clients, friends and family!"

- A.K.
Burlingame, CA | February 14, 2012

06/02/2011 06/02/2011

Very Attentive, Knowledgeable, Friendly, and Responsible
"Eileen and staff were very attentive, knowledgeable, friendly, and responsible and always call back on time! Thank you so much!"

- J. and C.G.
San Bruno, CA | February 14, 2012

08/19/2011

Kept Me Informed On Everything
"Very good on returning emails and phone calls. Kept me informed on everything."

- N.S.
San Carlos, CA | February 14, 2012

- Bob Schwab
Alamo, CA | May 23, 2012

- Brent Blaustein
Petaluma, CA | May 23, 2012

- Eileen Horan
San Mateo, CA | May 23, 2012

- Ken Williamson
San Mateo, CA | May 23, 2012

- Tom Balk
Walnut Creek, CA | June 26, 2012

- John Kay
Alamo, CA | July 12, 2012

- Christina Herzig
Carmel, CA | April 25, 2013

- Lesley Pretorius
Carmel, CA | December 04, 2014

Personable, knowledgeable, resourceful and tenacious. Just tell her what you need and she will find a way to get it. I highly recommend Michele Reimer and Mortgage California for your next loan.

- Jim Pratt
Pebble Beach, CA | June 23, 2015

- Eileen Horan
San Mateo, CA | September 25, 2015

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