Carrie Thomas built her business on client satisfaction. She understands that in order to make her client’s happy, she needs to listen to their concerns, then deliver the best loan product available to match those concerns.
Spending her career in a professional customer service oriented business, Carrie has learned to live by a few core values:
· The customer comes first
· It is her job to make the process as easy as possible for the customer
· The best way to run and build a business is by referral
As a result, Carrie strives to make each and every transaction a positive experience, and to ensure that each client leaves the closing table confident that their selection of loan program is the best choice for them.
Carrie’s background working as a top producing loan consultant, branch manager, business development manager and mortgage broker, along with partnering with the top real estate agents in the Monterey Bay Area have given her the skills needed to simplify even the most complex of transactions. Her experience as a full time Realtor® early in her career gives her a unique perspective on working with agents and providing proactive solutions to issues before they become problems. With this extensive background, she is able to provide service with a depth of knowledge rarely seen in an industry full of novices.
Carrie is active with the Salinas Valley Memorial Hospital Foundation, the Old Monterey Business Association and the Women’s Council of Realtors. She spends her free time traveling, reading and cooking.
Carrie’s unyielding dedication to her clients, coupled with her extensive knowledge make her the ideal choice for your mortgage transaction. Put your home loan in her capable hands – call Carrie today!